This course gives you some interesting tips on which ICT tools can be used to improve your daily business management. We present them and explain how to apply them to our business. They are organized in 4 main areas (ICT tools for accounting and finance, for marketing and networking, for business management and for CRM management) in order to give you a thorough view of software available.

All-in-One • Sage Accounting – An online application where you can create invoices, connect to your bank, act on real-time reports, record purchase invoices. https://www.sage.com/en-us/sage-business-cloud/accounting/ • FreshBooks – It is a cloud app, which you can access from your desktop, phone or tablet, wherever you are, and where you can make invoices, organize expenses, log your hours and put them onto an invoice automatically. https://www.freshbooks.com/ • Xero – Create invoices, work from phone, can create purchase orders, manage your bills. https://www.xero.com/ • QuickBooks Online – Keeps everything organized in one place, connect to your bank account and manage your receipts. https://www.freshbooks.com/ Contact Management • myBeeHyve – Create tasks and activities, track activity history, contact search, and bulk email https://app.mybeehyve.com/signup • OptinMonster – OptinMonster is a powerful tool that lets you engage visitors at the right moment. https://optinmonster.com/pricing/ • Audiense – Social intelligence tool that helps you to discover new target audiences. https://audiense.com/ • Tweepi – Twitter tool that helps you get more followers, finds users interested in your topics https://tweepi.com/ • Socialbakers – Suite of tools for making decisions based on your followers https://www.socialbakers.com/ • ZeroFOX – Protects your social media accounts against hackers https://www.zerofox.com • Followerwonk – Analyze and optimize your twitter, suggesting users for you to grow your database. https://followerwonk.com/ • Agora Pulse – Can create quizzes, contest, promotions and analytics features. https://www.agorapulse.com/ • Facebook Analytics – It shows you who interacted with your content and where. https://analytics.facebook.com/ Blogging Tools • StackPath – Improve the loading speed in your blog https://www.stackpath.com/ • OIO Publisher – WordPress plugin, that allows you to insert ads right from your dashboard. http://www.oiopublisher.com/ • Compfight – Website where you can search inside flickr. compfight.com • Crazy Egg – Find out what’s working wrong in your website with their heatmap. https://www.crazyegg.com/ Business management • ProofHub – You can streamline your processes, store and share files, share feedback and can be used by Android and iOS . https://www.proofhub.com/ • Todo.vu – Intuitive user interface, focused on communication and real-time updates, built-in time tracking and billing, sync tasks with any calendar. https://todo.vu/ • StudioCloud – You can manage clients, vendors and partners, create invoices, send emails, all in one place http://studiocloud.com/ • Zoho One – Automate business workflows, online document storage, it can connect multiple apps. https://www.zoho.com/ • Scoro – It manages Work plan, track time for bills, quotes, invoices and contacts. https://www.scoro.com/ • iBE.net – Can create invoices in seconds, visualize and organize your data, use pre-delivered https://www.ibe.net/ • Odoo – Work with dashboards, real time communication, unique framework with strong technical foundations https://www.odoo.com/ CRM management • HubSpot – It is a crm tool, where you have standard features like costumers’ email, but you can also design a website and implement search engine optimization. https://www.hubspot.com/products/crm • Salesforce Sales Cloud – It is focused on supporting sales opportunities, integrated with social media and it has a mobile app. https://www.salesforce.com/products/sales-cloud/overview/ • Zoho CRM – It is more focused on lead conversion than customer support, perfect solution for supporting your sales team. https://www.zoho.com/crm/ • Infusionsoft – It offers time scheduling and appointments system, you can also have billing and payment-processing mechanism www.infusionsoft.com • Hatchbuck – Is centered on a sales and marketing analysis tool, integrated with CRM tools. https://www.hubspot.com/products/crm • NetSuite CRM+ – It’s a big app, with a lot of tools, it is like having all CRM apps in one. https://www.netsuite.com/portal/products/crm.shtml • Sublime CRM – It needs no installation, updating in real time, interactive and fully customizable dashboards http://www.sublimecrm.com/index.php • LeadMaster CRM Services – It offers customized CRM for your enterprise https://www.leadmaster.com/