As a solopreneur, it can be difficult to be â€˜visibleâ€™ in the market for all the customers there are outsideâ€¦
For this reason, this course offers you the possibility to shape your personal brand, discover the different types of client and how to be noticeable in the market. You will know the basics of customer relationship management.
As a solopreneur, you need to identify and really know the unique skills that you offer to the market in order to get your added value and shape your personal brand.
Upon completion of this course, you will be able to efficiently look for your clients and know how to win their loyalty. One of the most important aspects when we are providers of any service or product is to keep our clients with us, so in this course you will learn the basics of Customer Relationship Management.
Finally, but not least, it is crucial to take care of ourselves when we work â€˜aloneâ€™ and there are some useful tips that will help you to stay an active and healthy worker.
Contents in bullet points
Unit 1 - Getting started
Unit 2 - Basics of Customer Relationship Management
Unit 3 - Furthering dissemination
Unit 4 - Take care of yourself